Privacy Policy
Our policy on privacy
Find out about the types of personal data we collect when you use our services and visit our website.
Privacy policy
If you want to use services that we provide online, by phone, email or in person, we may ask for or need your personal information. This includes information such as your name, address, email, or phone number. This is information that can identify you personally.
Read our privacy policy for the personal data that we collect.
1. Identity of the data controller and contact details
2. What we need your information for and the legal basis for it
3. Children's personal information
4. Information about you provided by third parties
5. Sensitive information and when we are able to collect and use it
6. Use for any other purposes
7. Passing your information to anyone else
8. How we will store and look after your information
9. How long we will retain your information
10. Your rights concerning your information
11. How to complain to the Information Commissioner's Office
12. Why we need your information and the consequences of not providing it
The above policy is a summary of how we handle personal information about you. We will update it from time to time.
Retention guidelines
We also state how long we keep your personal information for in our Retention guidelines document.
Additional privacy notice due to the Covid-19 pandemic
Due to the Covid-19 public health emergency, we created a privacy notice about the data we collect and share with other organisations.
Use of cookies
We need to ask your permission before our website sets cookies. For information about the cookies we use on our website and how to manage them, please see our Cookies page.
Links to and from other websites
Our policy on privacy only applies to Rushmoor Borough Council. We advise you to read the privacy policies on any linked websites if you want to understand how they collect and use any personal information. External websites include those listed below:
- Capita (for online payments)
- Hampshire's New Job website
- Homefinder
- Planning Portal
- MailChimp
- SurveyMonkey
If you would like further information, please contact our data protection officer using the details below.
Contact us
Data protection